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FAQ

General FAQs

1 What is Edukonz?

Edukonz is a pioneer in providing online homework and assignment solutions to students based on their requirements. We also provide readymade solutions for all the academic courses on our web page where students can easily pick their solutions based on their needs. We have developed an extensive team of experts with years of experience in terms of homework and assignment writing to help students in their academic career.

1 Why should I prefer Edukonz over other several online help provider’s websites?

Edukonz is one stop solution for all your queries related to homework and assignments. We have developed an ideal platform for all the students that look out for expert help that can assist them in completing their homework and assignments. Our team of experts are highly qualified and our work process is highly authentic and it will be one of its kinds of experience for the students.

1 What is the process of submitting queries/assignments to Edukonz?

Students can send in their assignments and queries via email and also they can connect with us through our interactive chat app available on our home page. Students will get instant response from our side.

1 Who exactly are these experts?

Our experts are highly qualified and thorough professionals from their field of expertise and academic fields with advanced degrees from esteemed universities. They are well aware of all the guidelines of writing an assignment and also are well equipped with extensive writing skills.

1 How much do I have to pay for one said service?

We at Edukonz completely understand that what a student’s life is and how they live on a shoe string budget and for that matter we have adopted dynamic pricing policy where we only quote our price after thoroughly assessing the assignment and we always believe that budget constraints must not bother a student from getting our service. Our main aim is to provide the best possible solutions to all the students that we come across and that too for reasonable prices.

1 How can I make secure payment?

Edukonz is verified by PayPal for secure payment gateway. We also accept all the credit and debit cards along with western union money transfers.

1 What is the standard waiting time between placing a query and getting a response from your side?

We are available 24/7 for all our clients and customers. we also have a integrated chat window app on our home page where you can instantly get connected with us. We respond to the requests we receive through emails within 30 minutes after receiving it.

1 What is the standard waiting time between placing a query and getting a response from your side?

We are available 24/7 for all our clients and customers. we also have a integrated chat window app on our home page where you can instantly get connected with us. We respond to the requests we receive through emails within 30 minutes after receiving it.

1 How much time will you require to finish my assignment?

Deadlines are the integral part of an assignment and we honour them religiously. The amount of time that will be required to complete your assignment will strictly be based on the guidelines provided by you and also on our mutually agreed time.

1 Will my information as well as the content of my assignment be kept confidential?

Edukonz thrives on the policy that privacy and confidentiality of our clients are of utmost importance and for that matter we never share your personal information shared by you with us to any other third party.

1 What will be proof of my payment made to you?

After receiving payment from your side, you will be sent an email regarding the confirmation of the payment.

1 How do I correspond with the Edukonz team?

We have incorporated a dedicated customer service team that will assist you in communicating with us through integrated chat facility, Skype, calls, emails and phone calls.

1 Whom do I contact if; I do not receive my assignment by the agreed deadline?

Though it is one thing we always take utmost care of because we are strict with deadlines and we honour our commitment. However, if there is any delay we will notify you through email describing the reason behind the delay and will ask for an extension. We also have an assignment status tacking software integrated on our web page where you can track the development on your status at any point of time. for any concerns or complaints you can contact us at our registered email account.

1 Do you ever give the same solution to different students?

No, we never provide the same set of solution to two different students even though we receive two different orders for the same assignments. we assign the assignments to two different experts to ensure that the solutions must be entirely different from each other.

1 What options do I have if I am not satisfied with the services you provide?

Though we strive to provide the best possible solution to our students we still are very open for any valuable suggestions made by the students themselves and we will change the solution as per their requirements and suggestions. The said change will be devoid of any additional charges. If still a student is totally unsatisfied then they may demand for a full refund.