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Instructions for Critical Reflection on Group Effectiveness

Description: Write a 1000 word (maximum) reflection on your personal development of group communication skills toward the completion of the group assessment task.

Report format:

There are five topics in the individual reflection report in line with the marking criteria. The following are the topics and the general headings. For each topic, you need to focus on the group and group members as well as your unique contribution to the group work. You need to elaborate on each topic (see bullet points). Finally, you need to conclude with what you have learnt in that process.

Topic 1: Conflict resolution: Ability to monitor and resolve group conflict (170 words)

• Briefly describe the incident (one incident ONLY) – who, what, when, where, and possibly why

• Note your response and team members’ responses (very briefly) to that situation.

• Discuss whether your reaction was productive and helpful.

• How would you deal with similar situation differently the next time?

Topic 2: Leveraging group member skills: Recognising and capitalising on skills of group members (170 words)

• How much is information shared among members of the team and how the sharing of information affect team performance?

• How much does each member recognise and capitalise on skills of others?

• Identify factors that encouraged or hindered knowledge sharing among group members.

Topic 3: Time management: Effective time managing of group activities (170 words)

• Identify the team leader and how he/she has managed to keeping the group on track thus helping to complete all aspects of the project in a timely and efficient manner.

• Discuss the team processes in regard to time management (e.g. are we prepared for the meetings, setting priorities, assigning tasks based on knowledge and skills, contributing equally to this work, etc.).

• What would you do to improve team effectiveness in the future? What might work and why?

Topic 4: Values: Recognising and respecting diversity of values and experiences of group members (170 words)

• Discuss the diversity of the group – What are the differences? (e.g. cultural diversity, values, knowledge and experiences)

• What are the principles for how we treat each other (e.g. how to listen, how to speak, how to treat each other with respect)?

• What are the strategies to prevent prejudices and stereotypes that demean or exclude people (e.g. pointing fingers is not allowed, bad words or angry words are not spoken)?

Topic 5: Working cooperatively: understanding the complexity of working effectively in groups (170 words)

• Do we have the interpersonal skills to work cooperatively and productively on a team?

• Is this a cohesive group? Is this a group you feel connected to? Why or why not?

• Discuss the strategies used by you and other team members toward building a cohesive group (e.g. knowing each other personally, communicating openly).

Conclusion (150 words)

• What are the key learnings that’s taken place as a result of this reflection?

• Do you need to develop your knowledge and skills to deal with these situations in the future?


STEP 1: Reflective journal

Reflect on each of the five topics as outlined above.

STEP 2: Reflection report

 Reflective journal example:

One problem I encountered in working in my group was that we argued about the purpose of the meetings. Every time we had a meeting we all had different ideas about what we should be doing. It took a lot of time at each meeting to decide what we needed to do that day and what we needed to do for the next meeting. Some members thought it was a big waste of time discussing the transactions because all we needed to do was get them right and hand them in. One member became quite cross, for example when I insisted that everyone had to be sure about where a figure came from. We found it useful to structure the meetings as this developed a more professional atmosphere. When we finally formalised the purpose of the meetings and got agreement about what we would achieve, we were able to communicate more freely and get the transactions written.

Source: RMIT Learning Lab


• Conflict (bold),

• Explanation (italics)

• Evidence/example (underlined)

• Solution (italics)

Download Questions

Effective teamwork does not mean avoiding conflict; it means drawing out all viewpoints and ideas, commitment and analysis, active listening, ability to give constructive feedback, openness to changing one’s mind, and management of conflict.The assessment process must include a formative, as well as a summative component at the end of the project. Assessments of each other and of the team must be shared and discussed with team members. Actions planned or taken,because of the assessment process should be stated clearly. The assessment reports should be sincere and self-critical towards teamwork. Suitable delegation of responsibility might be achieved and the growth of suitable preparation for the achievement of goal is the key intention of a team. This report will present a reflective analysis based on the own work or experience. During a project, it is important to identify the conflict in workplace. Better leaders, decision maker, co-working are the key points to make an effective team leader.